Customer Feedback

We Want to Hear From You

Customer Feedback Form

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Name *

Company *

Date of Service Call *

How did we handle your inquiries and initial contact? *

How would you rate our technical knowledge and application support? *

Were your scales tested and calibrated on schedule? *

Were our technician(s) professional and knowledgeable? *

Was the calibration report or certificate satisfactory? *

Were our billing and invoicing satisfactory? *

Were follow-up services satisfactory? *

What was your overall satisfaction with our services? *

Would you like Active Scale to contact you regarding your service? *

What is the best number to reach you at?

Do you have any other comments or questions? *

Email *

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Our team is ready to go and happy to be of service,
even if we didn’t build or install your weigh scale.
Looking for a rental? We do that too!

Our team is ready to go and happy to be of service, even if we didn’t build or install your weigh scale. Looking for a rental? We do that too!

Consistent in Every Weigh

Brantford Head Office
1-866-284-2223

Toronto/Emergency Service
1-800-850-8770